NEW AI that helps you understand replies

Reach your audience where they already connect.

TextIt powers SMS, voice and app-based messaging for some of the world's largest non-profits, universities, care teams and businesses. People can reply from any phone, with no app to install or login to remember.

Free trial · No credit card · Live in minutes
9:41
T
TextIt
SMS · live in 170+ countries
Yesterday 19:30
Hi Maya, it's time for a quick check-in for the Sleep & Cognition Study (Wave 6 of 12). Reply when you're ready, takes 90 seconds. 🙂
ok ready
On a scale of 1–10, how rested do you feel right now? (1 = exhausted, 10 = fully rested)
6
Thanks. About how many hours did you sleep last night? Reply with a number (e.g. 7.5)
5.5
Did you nap during the day yesterday? 1) Yes 2) No
2
Today 08:02
Logged ✓ Wave 6 complete. You've earned the $5 incentive, which will be sent to your account by Friday. See you next Tuesday!
Reply STOP anytime to leave the study.
Message
Works on any phone SMS & voice, with no app or data plan needed
170+ countries Multi-language by default
We ♥ non-profits Discounts for registered non-profits →
Trusted by NGOs, universities, businesses & healthcare programs worldwide
UNICEF
University of California, Berkeley
International Rescue Committee
United Way
University of Virginia
American Red Cross
University of Washington
Brown University
Enabel
The United Methodist Church
Resistbot
International Youth Fellowship
Special Olympics

Real conversations, real change.

Eric Couper
International Youth Foundation (IYF)
  • 2,000+ registrants
  • 3 languages on Telegram
  • 14 gamified lessons

TextIt is one of the few pieces of software I've used that's a true joy to work with. Every time I needed another bell or whistle to make our solution better, it was ready to go. It balances ease of use and a deep feature set really well.

Eric Couper Director, Tech for Impact International Youth Foundation (IYF) Ethiopia
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David Jones II
  • SMS Community Hotline
  • Youth-built flows
FlowAmigo

Building adaptable, responsive systems is essential to advancing human dignity. TextIt allows people to see themselves as self-determined, active participants in the solutions that affect their lives.

David Jones II Founder FlowAmigo Chicago, USA
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LaNaya Comsa
International Rescue Committee
  • 500+ clients reached monthly
  • 3 languages

Using TextIt has revolutionized our program. We needed to contact 500 or more clients each month with the same questions. There was no way to follow up with each one. Now we send the questions in bulk and let clients answer in their own time.

LaNaya Comsa Refugee Cash Assistance Manager International Rescue Committee Phoenix, USA
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Nothing to install and no portal to log into.

TextIt brings SMS, voice and tickets together in one flow, so you can reach contacts, patients, students, participants and customers on the phones they already own.

  • SMS Highest reach
  • Voice & IVR No literacy required
  • WhatsApp Mobile-first markets
  • Telegram Team coordination
Messaging channels supported by TextIt
1B+Messages handled every year 170+Countries with active deployments MinutesFrom signup to first message sent 10+Channels on one platform $25One price · per month base 60+Languages supported 0Apps to install on the recipient's phone

The tools you need for your conversations.

Every TextIt account includes the full platform.

SMS, voice, WhatsApp & more

SMS, voice, WhatsApp & more

Build a flow once and deliver it on whichever channel each contact uses. You can even switch channels within a single conversation.

Switch channels mid-conversationA contact who starts on SMS can reply on WhatsApp next time. TextIt keeps it as one thread.
Channel-specific formattingQuick replies and media where the channel supports them.
One place to manage all your channelsWhatsApp, Facebook, Telegram, Viber, SMS and voice all registered and monitored in one workspace.
Drag-and-drop flow builder

Drag-and-drop flow builder

Add branching, validation, splits, waits and AI without writing code. Launch a flow on Monday and edit it on Tuesday without needing a developer.

Split on anythingSplit on a contact field, an expression, a previous result, group membership, channel, or randomly.
Edit live without downtimeUpdate a running flow mid-campaign. Active contacts stay on their current path; new contacts pick up the changes immediately.
Built-in testing & simulationSimulate a conversation before going live to step through branches, try edge cases and check variable values.
Contact database your way

Contact database your way

Custom fields, smart groups that update themselves, and language preferences persisted across every conversation.

Any field your data needsCreate text, number, date or choice fields (such as "language", "enrollment_status", "last_visit" or "risk_score") and use them in flow logic.
Smart groups that update automaticallyDefine a group with a query like "opted-in AND language = Swahili AND district = Nairobi" and it stays current as contact data changes.
Language preference per contactEach contact has a preferred language. Flows pick it up automatically, so you don't need to route translations by hand.
Time-aware campaigns

Time-aware campaigns

Schedule a sequence of messages relative to a date on a contact's record, such as a birthday, enrollment, appointment or registration date.

Trigger on any custom fieldAnchor a sequence to signup_date, appointment_date, renewal_date or any other date field on the record.
Start a FlowA campaign event can send a message or drop the contact into a whole flow, so a reminder can open into a conversation.
Recurring SchedulingSend daily, weekly, or monthly, or a one-off at a set time. Send to a group, smart group or single contact.
Built for your team

Built for your team

Personalize your workspace, add multiple users and collaborate with your team. Customize users roles & permissions.

Set Roles & PermissionsEditors can build flows but not publish. Agents can reply in tickets but not export contacts. Define access at the level that fits your org.
Shared team inboxesRoute escalated conversations to the right team, whether that's support, sales or field ops, with conversation and contact history kept in one place.
Multi-organization & child workspacesRun separate workspaces for different regions, programs or clients from one login, each with its own data, channels and flows.
AI inside your flows

AI inside your flows

Classify open-ended replies, translate your flows, or escalate concerning messages while keeping a human in the loop.

Classify open-ended repliesAsk a free-text question and route contacts by intent (for example "order_issue", "billing" or "feedback") without a dropdown.
Translate your flowsUse TextIt's built-in AI translator to enhance your user's experience. Auto detect language with Split by AI.
Auto-escalate risk languageIf a reply contains signals like "cancel", "urgent" or "help", open a ticket and route it to a human before the bot continues.

Live in 170+ countries.
Trusted by teams of every size.

From a single coordinator running a vaccine drive to a large customer-support team, TextIt handles messaging for organizations that need their messages to reliably get through.

1 billion+
Messages handled every year across SMS, voice & WhatsApp
170+
Countries with TextIt deployments
10M+
Contacts in a single workspace

Unlimited messaging
with simple, predictable pricing.

$25 a month gets you the full platform, including all of our channels and features.

SIMPLE PRICING

Everything you need to get started, for one monthly rate.

$25 / month base fee
+$0.01 / additional messaged contact
Everything included
Unlimited messages
10 integrations
1,000 base contacts
200 groups
200 campaigns
10 channels
200 flows
10 user logins

One platform for the conversations that matter.

Pick the industry that fits your team, start a free trial and explore the whole platform yourself.